colombo@itrowin.com Colombo · London Mon – Fri, 9:00 – 18:00
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AI Solutions

Practical AI that does real work

We design, build and integrate AI applications, chatbots, assistants and autonomous agents on OpenAI, Claude and Gemini, connected to your data and systems, with the guardrails your business needs.

Bespoke AI-powered web and mobile applications, built around your workflows and data.

Explore Custom AI Application Development
Built on the leading AI platforms
  • OpenAI
  • Claude
  • Gemini
  • Azure OpenAI
  • AWS Bedrock
  • Open-source models

Use cases

Where AI pays off first

Customer support

Chatbots that resolve common questions instantly and hand complex cases to your team.

Document processing

Extract, classify and check data from invoices, contracts, forms and emails.

Knowledge search

Instant, cited answers from your policies, wikis, manuals and past projects.

Sales & CRM

Lead scoring, call summaries, follow-up drafts and next-best-action suggestions.

Reporting

Generate weekly reports, board packs and summaries from your live data.

Back-office automation

Agents that reconcile, update records and route work across your systems.

How we deliver AI

From idea to production AI in weeks

A low-risk path that proves value early, before you commit to a full build.

  1. 01Week 1

    Discover

    We map your workflows, data and goals, then score AI use cases on value, risk and effort to find the best place to start.

  2. 02Weeks 2–4

    Prototype

    A working proof of concept on your real (safely handled) data, measured against today's baseline.

  3. 03Weeks 4–12

    Build & integrate

    Production-grade build with security, guardrails, evaluations and integrations into your systems.

  4. 04Ongoing

    Monitor & improve

    Usage analytics, quality monitoring and cost tracking, with continuous tuning as models and needs evolve.

Responsible AI

Built to be trusted

Your data stays protected

Enterprise agreements, private deployments, data minimisation and clear documentation of where data goes.

Humans stay in control

Approval steps, clear limits on what AI can do and full logs of every action and decision.

Measured, not hyped

Every AI feature has a success metric and a baseline. If it doesn't add value, we say so.

AI in action

Example AI projects

RetailAI Chatbot

An AI support assistant that resolves questions around the clock

A chatbot grounded in the retailer's help centre and order system answers delivery, returns and product questions, and hands complex cases to agents with full context.

24/7instant answers
Hand-offto agents with full context
Online retailerClaude · RAG · Zendesk
LogisticsAI Agent

An AI agent that processes supplier invoices end to end

The agent reads incoming invoices, extracts line items, matches them to purchase orders in the ERP and flags exceptions for a human to approve.

Minutesinstead of hours per batch
Humanapproval on every exception
Logistics businessOpenAI · Python · ERP API

FAQ

AI questions, answered

Can't find what you're looking for? Our team is happy to help.

Ask us anything

Custom AI applications, AI integrations for existing software, generative AI tools, chatbots, virtual assistants, AI API integrations and autonomous AI agents. Most projects start with a short discovery to find the use case with the clearest return.

We work with OpenAI (GPT models), Anthropic Claude, Google Gemini, Azure OpenAI and AWS Bedrock, plus open-source models where they make sense. We pick the model for each task based on quality, speed, cost and data requirements, and design so you can switch providers later.

Yes. We use enterprise agreements and private deployments where needed, minimise and redact personal data, apply access controls and log what AI systems do. We document data flows so you can explain them to your customers and auditors.

A focused proof of concept typically takes two to four weeks. A production-ready chatbot, assistant or AI feature is often six to twelve weeks, depending on integrations and the review steps required.

Absolutely. AI integration is one of our most common projects: adding summaries, smart search, classification, predictions or assistants inside the CRM, ERP, helpdesk or custom platform your teams already use.

Ready to put AI to work?

Tell us about the process you'd like to improve. We'll come back within one working day with ideas and a suggested first step.